Return Policy at WPB Watch Co

At WPB Watch Co LLC, we strive to ensure transparency and customer satisfaction throughout your experience. Our return policy is designed to outline the process and terms for merchandise returns, ensuring clarity and ease for our customers.

Eligibility for Returns

All returns are subject to WPB Watch Co LLC’s Return Policy as outlined in the Terms and Conditions. We do not accept returns for completed transactions. However, merchandise may be returned to the sender under specific circumstances, such as rejected offers or items being returned after declining a purchase.

Conditions for Returning Merchandise

• WPB Watch Co LLC retains title to returned items until they are received back at our facility.
• The merchandise must remain undamaged and unaltered during the return process.

Return Process

Rejected Offers For Selling YOUR Watch:

• If you decline an offer for your merchandise, WPB Watch Co LLC will:
  • Ship your merchandise back to you at no cost.
  • Use a shipping method of our choosing.
  • Insure the shipment for the value of the rejected offer.

Return Shipment Details:

• All return shipments are sent to the address listed in our records.
• Insurance coverage will match the value of the rejected offer to ensure protection during transit.
• If a package containing returned merchandise is lost in transit:
  • WPB Watch Co LLC will file a claim with the carrier.
  • You will be compensated for the full amount received from the carrier.

Our Commitment to Your Satisfaction

At WPB Watch Co, we are dedicated to ensuring your satisfaction with every purchase. While all sales are final, we take great care to accurately describe and inspect every item to meet your expectations. If a product does not match its description, we will work with you to make it right.

Transactions are considered complete when:

• A check has been securely mailed to the address you provided.
• A bank wire has been successfully sent to the account you specified.

We are here to provide transparency and support at every step of your purchase journey. If you have any questions or concerns, please don’t hesitate to reach out to our team.

Important Notes

• Customers are responsible for ensuring their contact information is accurate and up to date in our records to facilitate smooth returns.
• WPB Watch Co LLC is not liable for merchandise lost or damaged during the return process if proper documentation and proof of shipping are not provided.

For any additional questions or concerns about our return policy, please contact us at (844) 937-2966 or via email at arinaldi@wpbwatchco.com. We are here to assist you with any inquiries related to your transaction.